RETURNS / EXCHANGES
We have a 30-day return policy, which means you have 15 days after receiving your order to return the item to FREECITY.
*For your convenience during the holiday season, orders placed from November 1st - December 24th can be returned until January 15th. All of us at FREECITY wish you HAPPY HOLIDAYS!
Because of the nature of how FREECITY is made there may be "imperfections" which could include color variations in print, holes, or repairs - We see these "imperfections" as the authentic qualities of the vigorous process each piece goes through to become a finished garment. However, if you are not crazy about what you ordered, just let us know and we will gladly refund your order - please make sure you return it unworn and in the same condition you received it.
TO RETURN an item:
- Visit our returns page
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return.